is specifically designed to compliment
New Zealand's most popular business accounting package
Virtual Merchant for
MYOB provides significant benefits to
both small and large businesses that would like to
improve customer service, reduce costs, and conduct
business more efficiently.
Merchant into your
business allows you to:
- Manage and personalise your own business website
Choose your website appearance from a selection of
predefined themes, or specify your own colours to
match your logo and business identity.
- Make every customer feel special
When dealing with large or chain store customers
welcome them using a personalised homepage when they
sign-in. Use perosnalised homepages to promote
special offers and pricing on a customer by customer
- Update your website in 60 seconds!
All product information is transferred securely
from MYOB to your website in under a minute.
- Publish an Online catalogue
Forget obsolete catalogues and price lists, your
website is always up-to-date and synchronised
directly from MYOB using our new Virtual Catalogue.
- Accept orders directly on your website
Your customers can order online at a time and
place that's convenient for them. Sales are
then imported into MYOB saving you time and
- Support size/colour grouping
new for 2010
Group multiple MYOB items and display as one on
your website. Customers view a single item but
can choose from various size or colour options -
ideal for apparel industries.
- Support a remote sales force or agents
A salesperson sign-in provides field users with
access to customer information and up-to-date
- Save order templates
One click ordering - useful for repeating regular
orders, or adding to a large order over several days
to take advantage of volume discounts.
- Support for Head Office invoicing
Online orders are dispatched to individual branches,
while invoices are imported to a common Head Office
account within MYOB.
- Manage Quotes and order approvals
Large customers often require internal approval
before ordering. Pending orders can be amended
(approval given) on a customer by customer basis.
Virtual Merchant facilitates requests for quotes and
internal order approvals.
- Manage photos on your website from MYOB
Did you know photos are easily linked to
items within MYOB? Once you've linked a
photo you can upload the photo to your website with
just one click!
- Support for multiple photos
new for 2010
Up to five photos can be associated with each
- Organise products on your website by category
By using MYOB Custom Lists you can group related products making it easy
for customers to locate products on your website.
- Create multiple categories
new for 2010
Group products into multiple website categories,
in technology industries by "Product type" and by
or for the apparel industry by "Style" and "Latest
- Support for minimum order quantities
new for 2010
Ideal for wholesale distribution, order
quantities can be restricted to a minimum quantity
on an item by item basis - or multiples of the
minimum order quantity.
- Increase customer service levels
Customers can check
their backorder status from your website, saving you
having to respond to simple enquires like "when is my order
being shipped?". Customers can
additionally view previous purchases, print a
missing invoice, and even reorder items from
- Support multiple price levels & Discounts
Customers can have unique pricing
and volume discounts. Virtual Merchant supports all 6 MYOB price
levels. When customers sign-in to your website
they view their unique pricing level.
- Utilise MYOB's inventory build feature
Optionally display inventory levels for items built
- Acknowledge orders automatically
A peronalised email is automatically sent to
your customers as order acknowledgement. Customers receive responces from your
business 24 hours a day.
- Present volume pricing
If you offer discounts for certain quantities,
you can setup quantity price breaks in MYOB.
Items with quantity price breaks are indicated on
your website. Virtual Merchant also supports
MYOB's volume customer percentage discounts.
- Manage a remote warehouse (or logistic
Warehouse personnel are notified by email of pending orders.
Virtual Merchant can produce a packing slip and
electronic confirmation of dispatched items, without
the need for warehouse personnel having access to
- Provide accurate inventory status
Details of quantities and arrival dates for
inventory on order with suppliers can optionally be
displayed. Available inventory levels reflect
customer commitments against items yet to arrive,
plus multiple inventory location support (requires
- Provide specifications using PDF documents
Do your customers need more information than can be
held within MYOB's item description field? Uploaded
PDF brochures are automatically linked with
- Manage access to specific products
Access to certain products can be managed on a
customer by customer basis. For example, you
can conceal a product or group of products, from one
or many customers.
- Produce hard copy price lists from your
Customers can print up-to-date price lists in
Portable Document Format (PDF). Product
information comes direct from MYOB so pricing is
- Monitor website activity
Customer activity is recorded in real time, giving
you live feedback. Find out what products are
generating the most interest, and which aren't.